![]() ![]() (Oh, I have been searching all over for some kind of forum or support, but failed. Then go on your PC or tablet, open WhatsApp Web or desktop app, and scan the QR code using your phone. Go to Settings->Linked Devices and click on Link a Device. As the phone works fine, I assume it's the router. So, check the internet connection on your phone and then go link your device once again. Since the same issue occured the same day on two different computers, I suppose that the problem is caused by a common denominator which is either the phone or the router. Closing the app and restarting / turning on airplane mode are the fastest way to clear common memory caches issues. Open WhatsApp and see if the problems persists. ![]() Restart or put your phone into airplane mode for 30 seconds and then reconnect. On my desktop, WhatsApp Web worked ONCE after new, clean install. Make sure WhatsApp is closed and not running in the background. If you see Computer not connected prompt on your screen. ![]() Reboot of all hardware (phone, router, computers)Ĭomplete uninstall (incl all supporting files) on phone and computers.Ĭomplete fresh install of app on phone and computers. Phone and desktop need to have strong and active internet connection to use WhatsApp Web. No adjustments or changes have been done to anything prior to the problems. Phone on wifi, desktop on cable, laptop either wifi or cable. #WHATSAPP DESKTOP COMPUTER NOT CONNECTED MAC OS#Phone: Android 6.0.1 with WhatsApp 2.18.327Ĭomputers (laptop and desktop): Mac OS 10.11.6 (El Capitan) with WhatsApp 1/Electron 3.0.0 on both Just can't use WhatsApp Web on my computers anymore. Since then, I get error message "Computer not connected" on both computers while they're very much online. Often using WhatsApp Web from both computers. ![]()
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